Shipment

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Germany) and neighbouring countries: Austria, Spain, Italy, France, Great Britain, Switzerland, Belgium, Bulgaria, Denmark, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Czech Republic, Hungary, Cyprus.

Dispatch costs

(inclusive of legally applicable VAT)

Domestic deliveries (Germany):

We charge shipping costs on the basis of the shipping weight:

Deliveries within Germany:

DHL parcel:
up to 25 kg - 3,95 €
je weitere 25 kg - 3,95€

DHL Express parcel:
up to 10 kg - 15 €
11 kg - 25 kg - 25€
26 kg - 50 kg - 50€
51 kg - 70 kg - 100€

Special service DHL Express:
Delivery Mo-Fr till 9:00 o'clock - 25€ surcharge
Delivery Mo-Fr till 10:30 o'clock - 15€ surcharge
Delivery Mo-Fr till 12:00 o'clock - 10€ surcharge

Delivery by DHL Express only from Monday to Friday!

If the dispatch involves bulky goods (freight forwarding), we calculate as follows:
on demand

Bulky goods are marked as such in the item description.

Deliveries to foreign countries:

Belgium, Denmark, Finland, France, Greece, Great Britain, Ireland, Italy, Croatia, Luxembourg, Netherlands, Austria, Poland, Romania, Sweden, Spain, Czech Republic:

DHL parcel:
up to 0,5 kg - 5,99€
0,51 kg up to 5,00 kg - 13,99€
5,01 kg up to 10,00 kg - 13,99€
10,01 kg up to 25,00 kg - 13,99€

in addition: each additional 25kg 14.00 EUR each.

Switzerland and Norway:

DHL parcel:
up to 0,5 kg - 5,99€
0,51 kg up to 25,00 kg - 17,99€

in addition: each additional 25kg 17,99 EUR each.

Ukraine:

DHL parcel:
up to 5kg - 24€
5,1kg - 10kg - 34€
10,1kg - 20kg - 49€
20,1kg - 25kg - 59€

in addition: each additional 25kg 59 EUR each.

Other European countries:

DHL parcel:
up to 0,5 kg - 5,99€
0,51 kg up to 25,00 kg - 16,99€

in addition: each additional 25kg 17,00 EUR each.

DHL Express:

Zone 1 (Belgium, Luxembourg, Netherlands):

up to 0,5 kg - 49,71€
0,51 kg up to 5,00 kg - 65,81€
5,01 kg up to 10,00 kg - 84,21€
10,01 kg up to 15,00 kg - 123,61€
15,01 kg up to 25,00 kg - 239,21€

Zone 2 (Denmark, France, Austria):

up to 0,5 kg - 54,65€
0,51 kg up to 5,00 kg - 72,35€
5,01 kg up to 10,00 kg - 93,35€
10,01 kg up to 15,00 kg - 138,55€
15,01 kg up to 25,00 kg - 274,35€

Zone 3 (Ireland, Italy, Poland, Spain, Czech Republic):

up to 0,5 kg - 58,05€
0,51 kg up to 5,00 kg - 77,55€
5,01 kg up to 10,00 kg - 101,15€
10,01 kg up to 15,00 kg - 151,25€
15,01 kg up to 25,00 kg - 296,35€

Zone 4 (Finland, Greece, Croatia, Romania, Sweden, United Kingdom):

up to 0,5 kg - 61,62€
0,51 kg up to 5,00 kg - 83,12€
5,01 kg up to 10,00 kg - 108,82€
10,01 kg up to 15,00 kg - 163,82€
15,01 kg up to 25,00 kg - 328,72€

Zone 5 (Switzerland, Lichtenstein):

up to 0,5 kg - 66,29€
0,51 kg up to 5,00 kg - 87,79€
5,01 kg up to 10,00 kg - 114,89€
10,01 kg up to 15,00 kg - 173,19€
15,01 kg up to 25,00 kg - 347,99€

Zone 6 (Norway):

up to 0,5 kg - 72,90€
0,51 kg up to 5,00 kg - 96,50€
5,01 kg up to 10,00 kg - 128,60€
10,01 kg up to 15,00 kg - 197,50€
15,01 kg up to 25,00 kg - 408,30€

If the dispatch involves bulky goods (freight forwarding), we calculate as follows:

on demand

Bulky goods are marked as such in the item description.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 3 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

- Payment in cash at the time of collection
- Prepayment via transfer
- Cash on delivery (plus COD charges 6 €)
- Payment by SEPA direct debit
- Payment via credit card
- Payment by invoice
- Payment via Sofortüberweisung [immediate transfer]

Further details on payment

The invoice amount is to be settled at the time of payment on invoice within 14 days.

When paying by SEPA direct debit, you authorize us by issuing a corresponding SEPA mandate to collect the invoice amount from the specified account.

You will receive a pre-notification at least 5 days before the date of direct debit collection. Please note that you are obliged to ensure sufficient funds in the account on the announced date.

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.