AGB

Terms and Conditions and Customer Information

I. General Terms and Conditions

§ 1 Basic Provisions

(1) The following terms and conditions apply to contracts you enter into with us as the provider (Buxtrade GmbH) via the website www.buxtrade.de. Unless otherwise agreed, the inclusion of any terms and conditions you may use is hereby rejected.

(2) A “consumer” within the meaning of the following provisions is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their independent professional activity. A business operator is any natural or legal person, or a partnership with legal capacity, that acts in the course of its independent professional or commercial activity when entering into a legal transaction.

§ 2 Accessibility

(1) In accordance with Section 14(1)(2) in conjunction with Annex 3(1) of the Federal Act on the Accessibility of Information and Communication Technologies (BFSG), we provide information on how our website and our e-commerce services comply with the accessibility requirements of the relevant regulation (BFSGV). This information is accessible via a separate, appropriately labeled button (e.g., “Accessibility Statement” or a similar label) on our website and includes, in particular, the following points:

  • a description of the applicable accessibility requirements;
  • a general description of the service in an accessible format;
  • Descriptions and explanations necessary for understanding how the service is provided;
  • A description of how the service meets the relevant accessibility requirements.

(2) The contact information for the competent market surveillance authority is as follows:

 
State Market Surveillance Agency for the Accessibility of Products and Services – Public-Law Institution (MLBF AöR)
Carl-Miller-Str. 6
39112 Magdeburg
Phone: +49 391 567 6970
Email: kontakt@mlbf-barrierefrei.de
 

(3)We may use artificial intelligence (AI) and specialized tools to implement accessibility requirements on our website. This is intended to accommodate a wide range of potential disabilities, including visual, hearing, physical, speech, cognitive, and neurological impairments. Further details can be found by clicking the separate, appropriately labeled button on our website mentioned in paragraph 1.

(4)Our website and our e-commerce services are considered accessible if they can be found, accessed, and used by people with disabilities in the manner generally customary, without undue difficulty, and, in principle, without the need for assistance from others.

(5)Measures to implement accessibility requirements include, for example, clearly recognizable font sizes and sufficient color contrast, navigation via mouse and keyboard, alternative text for images, captions and audio descriptions in videos (to the extent that videos are embedded on the website), easy-to-read and understandable language, compatibility with all common screen readers, and customizable display options for various devices (smartphones, tablets, desktop computers, etc.).

§ 3 Formation of the Contract

(1) The subject matter of the contract is the sale of goods.

(2) By listing the respective product on our website, we are making you a binding offer to enter into a contract via the online shopping cart system under the terms specified in the product description. 

(3)The contract is concluded via the online shopping cart system as follows:
The goods you intend to purchase are placed in the “Shopping Cart.” You can access the “Shopping Cart” via the corresponding button in the navigation bar and make changes there at any time.
After clicking the “Checkout” or “Proceed to Order” button(or similar label)and entering your personal information as well as the payment and shipping details, the order details will be displayed to you as an order summary.

If you use an instant payment system (e.g., PayPal (Express/Plus/Checkout), Amazon Pay, Sofort) as your payment method, you will either be directed to the order summary page in our online store or redirected to the website of the instant payment system provider.
If you are redirected to the respective instant payment system, make the appropriate selection or enter your information there. Finally, the order details will be displayed as an order summary on the website of the instant payment system provider or after you have been redirected back to our online store.

Before submitting your order, you have the option to review the information in the order summary once more, make changes (including by using your web browser’s “Back” button), or cancel the order.

By submitting your order using the corresponding button (“Place Order with Payment,” "Buy" / "Buy Now," "Place Order with Payment," "Pay" / "Pay Now," or similar wording), you are legally bound to accept the offer, thereby entering into the contract.
 

(4) Your requests for a quote are non-binding. We will provide you with a binding quote in writing (e.g., via email), which you may accept within 5 days (unless a different deadline is specified in the respective quote).

(5) The processing of the order and the transmission of all information required in connection with the conclusion of the contract are carried out via email, in part automatically. You must therefore ensure that the email address you have provided to us is correct, that receipt of the emails is technically guaranteed, and, in particular, that they are not blocked by spam filters.

§ 4 Special Provisions Regarding Offered Payment Methods

(1) Payment via Klarna
In cooperation with the payment service provider Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; “Klarna”), we offer the following payment options. Payment is made to Klarna in each case:

  • Instant Bank Transfer (“Pay Now”)

For more information about Klarna and Klarna's Terms of Use for Germany, please visit https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/user and https://www.klarna.com/de/.

For more information about Klarna and Klarna’s Terms of Use for Austria, please visit https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/user and https://www.klarna.com/at/.
 

(2) Payment via "PayPal" / "PayPal Checkout"
If you select a payment method offered via "PayPal" / "PayPal Checkout," payment processing is handled by the payment service provider PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The individual payment methods available through “PayPal” are displayed under a correspondingly labeled button on our website as well as during the online ordering process. “PayPal” may use additional payment services to process payments; if special payment terms apply in this regard, you will be notified of them separately. For more information about “PayPal,” please visit https://www.paypal.com/de/webapps/mpp/ua/legalhub-full.

§ 5 Right of Retention, Retention of Title

(1) You may exercise a right of retention only to the extent that the claims arise from the same contractual relationship.

(2) The goods remain our property until the purchase price has been paid in full.

(3)If you are a business, the following applies in addition:

a) We reserve title to the goods until all claims arising from the ongoing business relationship have been settled in full. Pledging or transfer of ownership by way of security is not permitted prior to the transfer of title to the goods subject to retention of title.

b) You may resell the goods in the ordinary course of business. In this case, you hereby assign to us all claims in the amount of the invoice total arising from the resale; we accept this assignment. You remain authorized to collect the claim. However, if you fail to properly meet your payment obligations, we reserve the right to collect the receivable ourselves.

c) In the event of combination or mixing of the goods subject to retention of title, we shall acquire co-ownership of the new item in the ratio of the invoice value of the goods subject to retention of title to the other processed items at the time of processing.

d) We undertake to release the security to which we are entitled at your request to the extent that the realizable value of our security exceeds the claim to be secured by more than 10%. The selection of the security to be released is at our discretion.

§ 6 Warranty

(1) The statutory rights regarding liability for defects apply.

(2) As a consumer, you are asked to inspect the goods immediately upon delivery for completeness, obvious defects, and shipping damage, and to notify us and the carrier of any complaints as soon as possible. Failure to do so will not affect your statutory warranty claims.

(3) To the extent that a characteristic of the goods deviates from objective requirements, such deviation shall be deemed agreed upon only if we informed you of it prior to your submission of the contractual declaration and the deviation was expressly and separately agreed upon between the contracting parties.

(4) If you are a business, the following provisions apply in deviation from the warranty provisions above:

a)  Only our own specifications and the manufacturer’s product description shall be deemed agreed upon as the quality of the goods; however, other advertising, public promotions, and statements by the manufacturer shall not be considered as such.

b) In the event of defects, we shall, at our discretion, provide warranty by repair or replacement. If the remedy fails, you may, at your option, demand a price reduction or rescind the contract. The remedy shall be deemed to have failed after a second unsuccessful attempt, unless the nature of the goods, the defect, or other circumstances indicate otherwise. In the event of repair, we are not required to bear the additional costs incurred by transporting the goods to a location other than the place of performance, provided that such transport does not correspond to the intended use of the goods.

c) Thewarranty period is one year from delivery of the goods. This reduction in the warranty period does not apply:

- to damages attributable to us resulting from injury to life, limb, or health, or to other damages caused intentionally or through gross negligence;
- to the extent that we have fraudulently concealed the defect or have provided a guarantee regarding the quality of the item;
- for goods that have been used in accordance with their customary use in a structure and have caused its defectiveness;
- in the case of statutory recourse claims that you have against us in connection with rights arising from defects.

§ 7 Return of Used Parts, Deposit on Used Parts

(1) If specified in the specific offer, a trade-in deposit will be charged in addition to the purchase price. The amount of the trade-in deposit is specified in the respective offer. 
The deposit for the old part must be paid to us along with the purchase price, unless you transfer ownership of an old part of identical construction to us prior to shipment of the purchased item, which meets the requirements set forth in paragraph 3 (in which case the obligation to pay the deposit for the old part is waived).

(2) You will be refunded the deposit for the used part if, within 7 days of receiving the purchased item, you transfer ownership of an identical used part to us that meets the requirements specified in paragraph 3. The refund will be issued within 30 days of our receipt of the used part.

(3) The identical used part you are transferring to us must have an undamaged housing, be shipped in its original box, and must not be missing any original components. Otherwise, the obligation to pay the used-part deposit remains in effect, and the used part you sent will be returned to you.  
You are responsible for the costs and the risk of loss associated with shipping the used part. We do not accept shipments sent freight collect.
 

§ 8 Choice of Law, Place of Performance, Jurisdiction

(1)German law applies. With respect to consumers, this choice of law applies only to the extent that it does not deprive the consumer of the protection afforded by mandatory provisions of the law of the country in which the consumer has his or her habitual residence (principle of favorability).

(2)The place of performance for all obligations arising from business relationships with us, as well as the venue for legal proceedings, is our registered office, provided that you are not a consumer but rather a merchant, a legal entity under public law, or a special fund under public law. The same applies if you do not have a general place of jurisdiction in Germany or the EU, or if your domicile or habitual residence is unknown at the time the action is filed. The right to bring an action before a court at another statutory place of jurisdiction remains unaffected by this provision.

(3)The provisions of the UN Convention on Contracts for the International Sale of Goods are expressly excluded.




II. Customer Information

1. Seller’s Identity

Buxtrade GmbH
Carl-Zeiss-Str. 32b
21614 Buxtehude
Germany
Phone: +494161669550
Email: shop@buxtrade.de


We are neither willing nor obligated to participate in dispute resolution proceedings before consumer arbitration boards.

2. Information on the Formation of the Contract

The technical steps for concluding the contract, the conclusion of the contract itself, and the options for correction are governed by the provisions titled “Formation of the Contract” in our General Terms and Conditions (Part I).

3. Contract Language, Storage of the Contract Text

3.1. The contract language is German.

3.2. We do not store the complete contract text. Before submitting the order via the online shopping cart system, the contract details can be printed using the browser’s print function or saved electronically. Once we receive your order, the order details, the legally required information for distance sales contracts, and the General Terms and Conditions will be sent to you again via email

.3.3. For requests for quotes outside of the online shopping cart system, you will receive all contract details as part of a binding offer in writing, e.g., via email, which you can print or save electronically.

4. Codes of Conduct

4.1. We have committed to adhering to the “Käufersiegel” quality criteria of Händlerbund Management AG, which can be viewed at:https://www.haendlerbund.de/de/downloads/kaeufersiegel/kaeufersiegel-zertifizierungskriterien.pdf

.5. Essential Characteristics of the Goods or Services

The essential characteristics of the goods and/or services are specified in the respective offer

.6. Prices and Payment Terms

6.1. The prices listed in the respective offers, as well as the shipping costs, represent total prices. They include all price components, including all applicable taxes.

6.2. The applicable shipping costs are not included in the purchase price. They can be viewed by clicking a button labeled as such on our website or in the respective offer, are shown separately during the ordering process, and must be paid by you in addition to the purchase price, unless free shipping has been promised

.6.3. If delivery is made to countries outside the European Union, additional costs beyond our control may apply, such as customs duties, taxes, or money transfer fees (bank transfer or exchange rate fees charged by financial institutions), which you are responsible for paying. 

6.4. Any money transfer costs incurred (bank transfer or exchange rate fees charged by financial institutions) are your responsibility in cases where the delivery is made to an EU member state but the payment was initiated from outside the European Union

.6.5. The payment methods available to you are listed under a corresponding button on our website or in the respective offer.

6.6. Unless otherwise specified for individual payment methods, payment claims arising from the concluded contract are due immediately

.7. Delivery Terms

7.1. The delivery terms, delivery date, and any applicable delivery restrictions can be found under a button labeled accordingly on our website or in the respective offer

.7.2. If you are a consumer, the law stipulates that the risk of accidental loss or accidental deterioration of the sold item during shipment does not pass to you until the goods are handed over to you, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a carrier not designated by the seller or any other person designated to carry out the shipment.

If you are a business, delivery and shipment are at your risk.

8. Statutory Liability for Defects

Liability for defects is governed by the “Warranty” provision in our General Terms and Conditions (Part I).

These General Terms and Conditions and customer information were drafted by the lawyers at Händlerbund who specialize in IT law and are continuously reviewed for legal compliance. Händlerbund Management AG guarantees the legal compliance of the texts and assumes liability in the event of cease-and-desist letters. For more information, please visit:https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agb-service

.Last updated: June 17, 2026

Widerruf deiner Bestellung

Pssst... here's 10% off for you!

With our newsletter, you'll regularly receive updates on our products. We won't overload your inbox and we'll keep you up to date with special offers.

You can unsubscribe at any time. By subscribing, you accept the privacy policy.